All orders are produced & shipped from the UK. Please note there is a 1-2 day processing time
Shipping in the UK will arrive in 3-5 working days. All orders are tracked and will be delivered through Royal Mail. Please note, shipping outside the UK will incur a delivery charge at checkout.
International buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Royal Mail Delivery Time
Standard UK shipping = 3 - 5 working days
Standard EU shipping = 3 - 7 working days
International Standard = 7 - 10 working days
Returns and Refunds
Please note that all sales are final. Here at Cocoa’s Touch we ensure that all products are thoroughly checked and made to the highest standard of excellence, resulting in no returns for purchases. Please ensure your address is accurate and includes all necessary information. We cannot be held responsible for lost or misdelivered shipments due to incorrect address details provided at the time of purchase.